Our Services

Infrastructure

Our infrastructure services maximize the value of your network investment, ensuring reliability and performance.

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Applications

Our security services allow enterprises to avoid data loss, non-compliance, and other disruptions.

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Security

Our applications management services keep applications up to date, responsive and properly managed.

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in³sight Service Platform

In³sight Service Platform

1901 Group’s FedRAMP compliant In³sight Service Platform allows 1901 Group to manage complex “cloud” architectures including private and public clouds with on-premise computing, storage, and network environments, all from a single consolidated platform, regardless of the brand of devices, geographic location, or cloud service provider. From network, storage, compute, and applications management to security, patch, configuration/asset management, 1901 Group uses our In³sight platform to reduce operating cost, increase performance, and improve security of your enterprise IT environment.

Our on-site staff provides customer-facing daily operations & maintenance and act as the central command and control on the ground. The off-site staff, continuously supported by automation and tools, provides a leveraged resource pool for daily operational tasks and more. Using this hybrid service delivery methodology, 1901 Group is able drive the operational costs to the lowest labor dollar while reducing risk and without sacrificing the security of continued data center operations.

 

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Infrastructure

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We manage and optimize your network environment

1901 Group’s Network management-as-a-service proactively manages and optimizes your network devices on a 24 x 7 x 365 basis using our FedRAMP compliant In³sight platform.  Our Network management Services are delivered from our secure, FISMA Moderate certified operations center and are continuously monitored and tracked against comprehensive SLAs and KPIs.

We manage and optimize your storage environment

1901 Group’s Storage management-as-a-service and Storage-as-a-service (STaaS) offerings provide customers with solutions for proactively managing and optimizing storage devices on a 24 x 7 x 365 basis using our FedRAMP compliant In³sight platform. 1901 Group’s services range from monitoring to complete management and optimization of your storage infrastructure. Additionaly, 1901 Group’s STaaS provides storage, provisioning, and management on a per TB basis in a private cloud environment. All Storage Services are delivered from our secure, FISMA Moderate certified operations center and are continuously monitored and tracked against comprehensive SLAs and KPIs.

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We manage, provision, and optimize your physical and virtual servers

1901 Group’s Server and Virtualization management-as-a-service offerings provide customers with a solution for proactively managing and optimizing servers on a 24 x 7 x 365 basis using our FedRAMP compliant In³sight platform. 1901 Group’s services range from monitoring to complete management and optimization of your server/virtualization infrastructure. Our Server & Virtualization Services are delivered from our secure, FISMA Moderate certified operations center and are continuously monitored and tracked against comprehensive SLAs and KPIs.

We manage and optimize your databases

1901 Group’s Database Administration-as-a-service offerings provide customers a solution for proactively monitoring, managing, and optimizing database servers on a 24 x 7 x 365 basis using our FedRAMP compliant In³sight platform. 1901 Group’s services range from monitoring to complete management and optimization of your database environment. Our Database Administration Services are delivered from our secure, FISMA Moderate certified operations center and are continuously monitored and tracked against comprehensive SLAs and KPIs.

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We patch your endpoints, manage your IT assets, and provide configuration management across your enterprise IT

1901 Group’s Patch/Asset/Configuration Management-as-a-service offerings provide customers with comprehensive solutions for automatically discovering, organizing, and storing Configuration Items (CIs). 1901 Group’s services range from automated network discovery and reporting, to establishing and maintaining a centralized Configuration Management Database (CMDB) with dependency mapping for all CIs and then establishing a repeatable patching cycle to maintain a high security posture. Our Configuration Management Services also include a software use analysis capability to continuously track usage of licensed software. 1901 Group’s Configuration Management Services are delivered from our secure, FedRAMP compliant, FISMA Moderate certified operations center and are continuously monitored and tracked against comprehensive SLAs.

We provide a 24 x 7 x 365 service desk for complex IT enterprise environments

1901 Group’s Service Desk offering provides our customers with a single point of contact for all IT-related incidents and service requests on a 24 x 7 x 365 basis using our FedRAMP compliant In³sight platform. From initial contact to closure, 1901 Group manages the full lifecycle of end user support needs.

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Applications

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We provide proactive situational awareness of your enterprise IT infrastructure with our In³sight service monitor

1901 Group’s In³sight service methodology enables high levels of situational awareness by providing holistic, service-oriented views. Our solution turns complexity and chaos into actionable intelligence. Our methodology:

  • Is a leading, not a lagging, real time indicator of potential service issues and service performance
  • Implements defined thresholds and KPIs on device classes associated with critical services that support the business
  • Is optimized for mobile platforms including iPhone and tablets

We design, implement, and manage your unified communication (UC) environment

1901 Group’s UC Service offerings provide our customers with a turnkey solution for proactively monitoring, managing, and optimizing UC devices on a 24 x 7 x 365 basis. 1901 Group’s offerings range from monitoring to complete management and optimization of your UC infrastructure. Our UC Services are delivered from our secure, FISMA Moderate certified operations center and are continuously monitored and tracked against comprehensive SLAs and KPIs.

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We provision, monitor, and manage your cloud based DevOps environments

1901 Group’s DevOps (Development/Operations) Service offerings provide our customers with rapidly delivered applications and other software products while improving operations performance. 1901 Group’s DevOps as-a-service produces high levels of product deployment using the combination of Continuous Delivery, quality monitoring, collaboration, and automation.

 

Security

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We keep your infrastructure secure with our security information and event management (SIEM)

1901 Group’s SIEM offerings provide our customers with a turnkey solution for continuously collecting, monitoring, and alerting security events on a 24 x 7 x 365 basis. 1901 Group’s offerings range from log collection and retention to investigation, diagnosis, and support of remediation activities for known security incidents. Under this service, 1901 Group’s solution collects and stores security event logs and uses automated correlation technology to identify patterns of attack, filter out false positives, and prioritize critical events across all infrastructure devices. 1901 Group’s SIEM Service is an agentless solution that is delivered from our secure, FISMA Moderate certified operations center and is tracked against comprehensive SLAs and KPIs.

We ensure all your endpoints – desktops to mobile devices – are compliant and secure with our endpoint security and compliance

1901 Group’s Endpoint Security and Compliance Service offerings provide our customers with a turnkey solution for continuously monitoring and managing the security and compliance of workstations and servers on a 24 x 7 x 365 basis 1901 Group’s offerings range from network discovery and continuous monitoring to comprehensive management of your endpoints, including the delivery of patches for Microsoft Windows, UNIX, Linux and Mac operating systems; third-party applications from vendors including Adobe, Mozilla, Apple and Java; and customer-supplied patches – regardless of their location, connection type or status. 1901 Group’s services are designed to increase our customer’s security and compliance, reduce remediation timelines, and enhance situational awareness through a continuous monitoring dashboard. Our services are delivered from our secure, FISMA Moderate certified operations center and are operated in conjunction with our customer’s vulnerability management processes and procedures for seamless integration. 1901 Group’s services are tracked against comprehensive SLAs for quality and assurance.

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We monitor and manage all of your enterprise infrastructure for vulnerabilities with our vulnerability management

1901 Group’s Vulnerability Management Service offerings provide our customers with a comprehensive solution for monitoring and managing vulnerabilities across all enterprise hardware and software. After identifying all IP addressable components, 1901 Group performs a baseline scan and subsequent compliance scans to develop a complete picture of vulnerability compliance and trends over time. 1901 Group’s services are designed to increase our customer’s security and compliance and reduce remediation timelines. Our services are delivered from our secure, FISMA Moderate certified operations center and are operated in conjunction with our customer’s vulnerability management processes and procedures for seamless integration. 1901 Group’s services are tracked against comprehensive SLAs for quality and assurance.